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If you’re running a business on WordPress, you know how important it is to be engaged with your customer base. The best tools help you with reliable customer relationship management. A CRM can help you keep track of your leads, customers, and sales and can make it easier to manage every...
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Online marketing can be a pretty cutthroat world, so developing a good marketing strategy is crucial. There are just so many data points, metrics, analytics, and hard numbers that you have to deal with that it’s hard to keep them all straight and remember that data isn’t just data. With...
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One-size-fits-all doesn’t work when it comes to the essential tools that run your business, perhaps especially when it comes to your Customer Relationship Management (CRM) software. Before you can choose the right CRM solution, you have to figure out what your customer relationship strategy is,...
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No matter what type of business you run, your contacts—whether they’re clients, customers, or companies you do business with—are your company’s lifeblood. To keep them happy and ensure revenue continues to come in, it’s a good idea to organize the information for each individual...
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Zoho may not be as much of a household name as Microsoft or Google, and their CRM might not be as widespread as, say, Salesforce. But Zoho has been a strong contender in the CRM landscape for many years due to its robust feature set and overall quality and utility. If you’re in the market for...
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Bitrix24 is an all-in-one business software with a suite of tools to help grow your company and manage customer relationships. While you could turn your WordPress website into a CRM with a project management plugin, sometimes, it’s best to leave certain business processes to external systems....
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Customer Relationship Management (or CRM) is a staple of successful businesses and has been for some time. In the early days of customer relationship management (the practice) businessmen and women used a simple rolodex (an analogue, desktop notecard binder with alphabetical place markers) to keep...
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It seems like open-source CRM software is a dime-a-dozen these days. For good reason, though. Everyone needs a good CRM, and many of the premium platforms are cost-prohibitive for smaller businesses that need more advanced features. So open source is definitely a way to address that issue. SuiteCRM...
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Adding contact forms to your WordPress site enables users to reach out with queries and business proposals. However, if you’re not using a Customer Relationship Management (CRM) solution, you may be losing out on potential leads. Fortunately, you can easily pair your contact forms with a CRM...
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If you’re running an online business of any kind, you have to stay organized. Between product sales, promotion, lead generation, and customer support (among a million other things), your business just can’t run if anything is out of place. Microsoft Dynamics 365 is a CRM with a focus on...
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Good CRM (Customer Relationship Management) software can help manage many aspects of a business, such as scheduling appointments, management through digital calendars, organizing contacts in easy-to-access databases, email marketing, project management, tracking activities of employees, providing...
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Companies are only as successful as their customers (or clients) are happy, and the only way to keep those customers satisfied is by staying on top of their needs. CRM software helps businesses organize and act on every phase of the customer journey, whether someone is just signing up for a...
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