A Handy Guide to Reseller Hosting

Posted on May 15, 2018 by in Resources | 59 comments

A Handy Guide to Reseller Hosting

As a freelance web designer, one of the most common thoughts to run through my mind is: how can I generate more recurring revenue?

One effective and potentially pain-free way to do this is to become a hosting reseller for your clients.

Even if you’ve only seen the term as you were browsing hosting plans for your clients’ websites, you’ve probably noticed it as an option.

What is reseller hosting?

Put simply, this form of web hosting allows you to purchase hosting at a wholesale price from a provider like GoDaddy, Bluehost, etc. Just like a retail store gets its merchandise at a substantially reduced price, by purchasing a reseller hosting plan, you get a great price for the amount of disk space and bandwidth you receive from the hosting provider.

When you become a hosting reseller, you’ll be given tools to partition, sell, and manage the resources you purchase from a hosting provider.

If it sounds a little daunting – you’re not wrong: it can be. But, there are steps you can take to start slowly, get your bearings, and ensure you’re not getting in over your head. If I can do it, with a pretty limited understanding of how it all worked when I started, you can too!

Before we dive in, I want to describe the scope of the hosting service that I offer my clients and why I wanted to keep my hosting offering a little more limited.

Primarily, I wanted my business to remain a web design provider. I don’t advertise myself as a hosting provider at all. Rather, I offer hosting as a way to add value and close deals.

I do my best to limit my hosting option to my smaller clients who, for the most part, won’t require very much assistance after initial set-up. This may reduce the amount of money I bring in, but it helps me achieve balance by keeping in check the time I need to dedicate to that side of my business.

To achieve this more limited scope, I do my best to follow these simple rules:

  • I offer only two email addresses per account by default. And if my client will need more than 3-4 email addresses, I generally steer them toward a different hosting provider.
  • I don’t offer tiered plans and don’t limit clients’ disk space or bandwidth./li>
  • I only charge annually.

Pros of Offering Hosting to your Clients

There are a lot of really great reasons to sign up as a hosting reseller and offer this to your clients. Here are a few that stick out to me after several years of offering this service:

1. Recurring revenue: Any person or business with a website must purchase a hosting package. Somebody’s going to get paid, so why not take a cut? As of this writing, one year of the most basic hosting (including promos) on GoDaddy costs $57.44, and on Hostgator it’s $53.88. Both of those increase in price after the first year.

2. Convenience (for you): Reseller hosting allows you to have immediate access to your clients’ cPanel accounts without keeping track of individual usernames and passwords. Need to check which version of PHP your client is running? Easy! Need to create an FTP account? Easy! You have a master control panel (Web Host Manager, or WHM) which allows you this ability.

3. Convenience (for clients): This one may be a little more controversial, but for the clients I target for my hosting solution, being able to email me with an issue they’re having is much more convenient than calling a support technician.

4. Repeat business: Just like any business – keeping in contact with previous clients is a great way to ensure you’re the one they call when they’re ready to grow their business.

For instance, say a small mom & pop shop that you built a website for two years ago is ready to create a new site with an eCommerce store. Would they be more likely to reach out to you if they’ve had semi-regular contact for the last two years as their website host, or if you were a distant memory?

5. You’ll learn (a lot): This may not be true for everybody, but whether it’s fixing my car or fixing DNS settings – I learn best by being confronted with a problem and figuring it out. In the beginning, you’ll probably be on the phone with support for many issues you and your clients encounter. But as time goes on – and probably more quickly than you expect – you’ll learn to diagnose and fix many hosting issues yourself.

Cons of Offering Hosting to Your Clients

Don’t get me wrong. Just like any solution you offer to your clients, there are negatives.

1. You’ll be the first-level of tech support: Try as you might to strategically target low-maintenance clients, you will get emails and phone calls for support requests ranging from changing passwords to websites going down. The good news is, at least in my experience, the vast majority of issues you’ll experience are easy to resolve. No matter how experienced you are, however, there will also be times you’ll have to call the hosting provider to help resolve an issue.

2. You’ll be on call: If having the ability to turn off your phone, close your laptop, and leave the world behind for days at a time is a priority for you – being a hosting reseller will be tricky. While it’s not common, you do get emergency requests for help that come at all times of the day or night. I’ve learned to prioritize which issues are truly emergencies and which can wait until the morning.

I’ve had only one stretch in three years of offering reseller hosting in which I had to be completely out of reach for more than a day (it was 4 days, in my case). To head off issues, I let my clients know I’d be unreachable and arranged for a person I trusted to take care of emergencies in my absence. Not only did no emergencies arise, but no issues came up at all.

3. You’re at the mercy of your host: Choosing the right hosting provider is vital. If you choose poorly, it can make you look bad and may result in you having more support requests from your clients. What’s worse, if you decide to make a change, moving to a new hosting company as a reseller is a painful process and can cost you money.

Choosing the Right Hosting Provider

There are plenty of factors to take stock of when you’re browsing around for the right reseller hosting provider. You’ll find that many of the price points and features offered are very similar. For instance, most include vital tools like WHM, one-click installs, billing solutions, as well as up-time guarantees.

But there are also some pretty drastic variations between offerings, and I wanted to explore a few things that tend to be different:

1. Tech support: Choosing a hosting provider with great tech support will save you a ton of headaches down the road. You’ll want to be sure the company you choose offers 24/7 phone support, has knowledgeable and pleasant support staff, and won’t leave you on hold for 20+ minutes every time you call.

You should search for reviews of the hosting provider’s tech support, and even go so far as to call them several times at different times of the day (and night) to gauge how long you’ll have to wait on hold when you do have to ask for help.

2. Server response time: As search engines place a greater emphasis on site-speed for their rankings, having a web host that prioritizes short server response times can be much more important than you realize. For a fantastic breakdown of web host server speeds, check out this blog post.

3. Free SSL certificates: Beginning soon, Google will be making changes that will be pretty detrimental to websites that are not encrypted. While many hosting providers are licking their chops at all the money they’ll be making, others offer reseller packages that include free website encryption.

Being able to offer SSL certificates to your clients at no cost could be the value add that closes a deal. Or, charging them could be a way to make a little extra money with no up-front cost.

4. Free cPanel migration: Even if you have no clients lined up to host before you launch your reseller hosting offering, you probably have your own website and email account that needs to be migrated over. You shouldn’t have to do this yourself!

Some hosting providers offer limited, or even unlimited, migrations from a previous hosting provider to them. Be on the lookout for how many migrations a host will provide to a new reseller. If that number is limited or even zero, ask how much they charge per migration.

Pulling the Trigger

After you’ve done your research and signed up as a hosting reseller, you’ll want to take action on a few items before offering your new reseller hosting service to your clients.

1. Migrate Your Own Website & Email: A great first step into the world of reseller hosting is to use yourself as a guinea pig. Most reseller hosting accounts include at least a few account transfers at no additional cost. The processes for requesting a transfer vary depending on the host, but in most cases, you will find a form in the hosting console after logging into your reseller account.

In my case, I provide FTP information and cPanel logins, and my hosting provider does the rest – usually in less than an hour or two.

After you receive confirmation that the account has been migrated, you can log into WHM (more info on that below) to see the new account, change bandwidth and disk space quotas, and access the account’s cPanel.

The final step will be to log in to your Domain Registrar and change the Name Servers to your new hosting provider, to ensure the domain is pointing to the newly migrated website. Changing nameservers can take up to 24 hours to take effect, but it’s usually less than that. Here is nice tool to check and see if the nameservers have updated, and the URL is pointing to the migrated account.

Another important note: things get a little more dicey if the account your migrating in is not a cPanel-based account. In that case, you may have to either migrate WordPress manually and export/import your existing emails to the new hosting account. This is a pretty rare occurrence, however. Only twice now, in the years I’ve been offering this, has this issue come up – and both times I was able to pay a fee to my web host to do the migration for me.

Doing a migration on your own website and email will give you a good primer on migrating future clients’ accounts.

2. Decide on Pricing: This part doesn’t have to be as tricky as it sounds. For my web design business, offering hosting has always been about adding value for my clients and creating convenience for myself.

To achieve this, I offer hosting and 2 email addresses free for one year, and then charge $99/year after that. This accomplishes the two goals I stated above, and because there’s no up-front cost, the majority of my web design clients agree to host their websites with me.

3. Learn WHM (Web Host Manager): The vast majority of reseller hosting packages offer WHM as the way you’ll manage your clients’ hosting accounts. It may look intimidating when you first log in, but it’s not nearly as difficult as it may appear on first-glance.

Check back soon for a detailed dive into setting up your reseller account with WHM!

4. Selling your first hosting account: My best advice would be to start small. Wait for a client who you think will be low-maintenance, who won’t need more than one or two email accounts, and who you have a good relationship with. You may even consider offering them free hosting for an allotment of time, in exchange for them being your guinea pig.

As you get more comfortable with reseller hosting, offering your service to bigger clients can be a great way to generate even more revenue.

In Closing

Depending on your price point, it may take a few months to begin making money in your new service. But before long, you’ll have a reliable source of recurring revenue, you’ll learn more than you ever thought possible about how hosting works, and you’ll have a new way to remain top-of-mind with previous clients.

Happy Hosting!

Featured image via Macrovector / shutterstock.com

This post is a community submission. If you’d like to become a contributor the Elegant Themes blog too, see our blogging guidelines and follow the submission process instructions.

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  1. Yes, its a good idea to provide hosting, it can be a very good recurring income, for no job 🙂

    Just one thing I want to mention. If you offer email to your customers, expect to give support for setting up emails at your client’s mail readers, and that can be a very hard job…

    Also, use a pro email service so your clients email works when your shared servers IP get black listed for sending out spam…

    • Very good advice! Email is by far the most complicated portion of reseller hosting – especially when working with clients who aren’t particularly tech-savvy.

  2. Divi and siteground are a match made in heaven!

    • I’m considering changing hosting providers, so am interested in why you think this. If they really are a match made in heaven, Siteground may be the way to go.. Can you elaborate? Thanks!

    • Run a security and page speed check on Siteground and you will see that their security is Grade F as in insecure and it also loads slowly.

  3. Hi Justin,
    Thanks for this informative post. I am a reseller and sort of fly by the seat of my pants but would like to get more education on this. Will watch for your next post.

    • Thanks Susan!

  4. Thank you for the guidelines. Post Appreciated.

  5. cPanel and Plesk are rubbish control panels if you want the ultimate use Virtualmin and Webmin which give you total control over the server. I can edit files directly on the server and these will be then shown in the control panels GUI. If you try doing that with cPanel and Plesk they’ll fall over.

    Oh and they are open source though there is a paid subscription option as well.

    • For some that might work out perfectly, but most are webdesigners not hosting providers, going vor virualmin and webmin only will confuse this group and would get servers hacked within a snap. If you go host your own control panels you have to manage the servers as well. To be honest I personally love cPanel and dont see why they are rubbish, maybe you have a bad experience, but it really should not give such experience at all.

      • I meant by comparison Plesk and cPanel are rubbish, but yes I do take your point. To do hosting right takes a lot of time, knowledge and experience. Hopefully I should know by now as I have been doing it for nearly 20 years.

        • I am sure you do 🙂 just not everyone does have this experience. I am in the same boat, except i run a hosting company for the past 20 years. 🙂

  6. How do you do automatic renewal and notices?

    • I’m probably not the best example of organization. With my clients, I have their renewal dates set up in a calendar, which reminds me when to send them a Paypal or WaveApps invoice.

      • On Siteground they notify you 30 days in advance of the due date in the Billing tab. I use that to generate the 30 day advance notice Quickbooks invoices that allow the customer to pay with a click of the button using bank account or credit card.

    • I’ve been reselling hosting for years and keep meaning to set up some kind of auto billing. What I do now is sell my hosting ($100/yr) starting June 1st to May 31st payable annually. Then I prorate for partial year hosting. If close to June 1st I prorate plus add a full year. Every May, I sit down and do my invoicing for all my hosting clients.

      One day I will get organized and do billing automatically.

      • WHMCS is great for automatic billing, there is a bit of a learning curve to it, but once it’s set up…it just keeps humming along.

  7. Ack. I was hoping to hear the name of a good host for reselling. It is a daunting decision and most hosts want a one-year commitment.

    Otherwise FANTASTIC and INFORMATIVE article.


    • I have had a reseller account with Siteground for over 10 years. I have found them very helpful and responsive. Few tickets, but most resolved in less than 15 minutes. If you ask nicely for help, you are golden.

    • Hey Shelby,

      I tried not to get too specific or outright “endorse” a hosting provider in my post. But I am a reseller for A2 Hosting, and have been very pleased with them. They bill monthly.

    • There are really plenty of companies which allow you in monthly contracts, you could even just start with a small shared hosting account with a provider to get the ‘taste’ of the service levels they provide. They should be able to upgrade such shared account towards a reseller account when you are ready for that. (some may need to transfer the account to another server depending on their setup). It also always helps if you tell them what you are looking for and why you create the account, at least with smaller companies they can guide you to a service which is most suitable for you and your valued clients.

    • I have found Hostgator solid. I have a Copper Reseller Account and it’s serving me well, although I don’t have a huge amount of clients requiring lots of storage space and bandwidth. I’ve found their help desk at times a bit lacking in speed but they’re always solved the issue. They only offer paid SSL services for resellers but Comodo seems very robust and trustworthy.
      Having said all that, haters gonna hate when it comes to hosting preferences! Haha.

  8. This article came at the perfect time for me!

    • Awesome! Are you considering launching a reseller hosting business?

  9. I have thought about becoming a hosting reseller. What do you do when web client leaves and finds another designer? Do you kick them off your hosting?

    • On Siteground you just ask them to remove the client from your reseller account. They get an email with new login info, so the client can proceed however they want.

    • Hey Allison, good question! I try to always maintain good relationships with clients, even if they decide to go a different direction for web design. I’m more than happy to continue to host websites that have moved on to new designers.

      You can also always provide them with the info they’ll need to migrate their account if they decide to move to a new host.

  10. I charge more than that because I offer 5 reports each month: SEO, analytics, performance, security, and uptime. It forces me to make their site good, gives them monthly reminders that their money is working hard and I’m not just sitting there doing nothing (even though once it is set up it is automated).

    • That’s a great idea Nelson! I may take that and incorporate it into my model!

      • Hi Justin, try it out! Just in case you were wondering, I use ManageWP to handle all my automatic reports. It keeps me accountable at the beginning to set their site up properly and shows them that their money is well spent on top hosting that can prove to be secure, reliable, and fast.

        • What hosting do you use? ThanksT

  11. I too am a hosting reseller, in a similar setup like yourself. However, recently I wondered what would happen to my clients accounts/sites/mailboxes if for example I died from an accident … They would face many problems, not so funny anymore. And it’s not that easy to provide instructions or backup procedures to your clients without giving away the identity of your Hosting partner.

    Any advice on this?

    • I tell my customers who I am using and why I use them. You can give them the login info for the cpanel. That does not give them access to your reseller account. I use Siteground and they are always willing to work with both sides of the client issue.

    • I don’t mind giving away my hosting provider if my clients ask for it. In the event of something catastrophic happening to me, I have a trusted friend/networking partner who has agreed to take over this business for me. They have my login information for my hosting provider and for WHM.

    • Good question… and one I’ve thought about lately. I register my client domain names (GoDaddy) and often forget to add the client as owner. I also offer reseller hosting (Hostgator, Siteground, TurnkeyInternet). I need to find someone like Justin Bailey mentions (below) to take over. Right now it is just me… and my wife knows nothing except how to get her email and login to FaceBook. It would be a nightmare for my clients if I died today.

  12. I Kept waiting to read about Elegant Themes in all this. I have a lifetime developer license with ET, and I have leveraged that with some of my clients. I’m so lucky that I bought that. ET doesn’t offer this kind of license anymore, but you can still leverage ET to make your reselling business a success. People ought to know that their experience with ET makes reselling easier because you can show great examples of what is possible, and you can quietly encourage customers to buy Elegant Themes, which you can then support both in design and updates. When it comes to reselling, it’s unlikely that you will make money purely as a purveyor of hosting space. People can go anywhere for that, and they are unlikely to go to a reseller unless you offer something others don’t. Great designs like those that begin with ET is a selling point that can make you stand out.

    • Hey Glenn! While we appreciate it when our customers refer their clients to us, I want to point out that our Lifetime Membership still provides unlimited licenses to our themes/plugins. So anyone can still get the deal you’re talking about.

      • So, your current lifetime license is the same as the one I bought ( https://www.elegantthemes.com/blog/general-news/developers-licenses-now-available ) … ?

        I must be confused. I thought the current license meant you could use on your own sites, and the developer license meant you could use on other sites. But if I’m understanding you correctly, they are the same license?

        • All of our licenses are unlimited in terms of the amount of websites you can use them on. The only difference is how you are billed. You can choose to be billed $89 annually or pay one lump sum of $249 and get your membership for life.

  13. Don’t go with BlueHost. We host about 15 websites, plus email with them. Our websites constantly crash. Almost daily we get an “error establishing database connection” message. And that’s after they talked us into upgrading to a dedicated host. Their customer support is terrible. Sorry!

    I’ve heard good things about RackSpace, and Google has good options if you’re willing to pay more.

  14. I don’t think a reseller is a way to go if you will host many clients and want to provide hosting for clients. There are usually limited to 1GB RAM and “1” CPU per account and if you have a client that needs better settings you can’t do anything. And there are few others problems that might occur.

    I took unmanaged VPS on Contabo with settings 50GB RAM, 1200GB SSD space and 10CPU for only 27€ per month. Bought Cpanel/WHM license for 12€/month and Cloudlinux license for $14/month and installed Let’s Encrypt AUTO SSL so all my clients have SSL certificate. So for only 51€ per month, I have hosting that can support 40-50 WordPress/WooCommerce sites or even 100+ if they are one-pagers or similar 🙂

  15. We do high-performance SSD hosting for our clients and from my experience I do not recommend this for absolute newbies, to make a site with Divi load fast, the server has to be setup and well tuned. If you want to do it anyway, consider a lot of reading about caching, dealing with DDoS attacks, connectivity issues.

    There is also a lot of security responsibilities, backups are on you, hackers and bots try to steal your client’s databases and log in constantly, on one of our servers, we have about 30 tries per minute by Russian and Chinese bots. It is not hard to fight these issues, but when your client’s site is under attack or contains some malware, it is very important to know what you are doing and act fast, otherwise, Google may penalize your client’s site.

  16. You lost me at “GoDaddy” and “Bluehost”. :-O

    • me too 😉 but they do have sadly a large part of the shared hosting business, for smaller companies its hard to compete to the ‘all you want for just pennies’ businesses.

    • Ha – that definitely was not an endorsement. Those are just two of the more popular hosting providers, so I thought I’d mention them.

    • “Go (to the bank) Daddy” is a cash grab. I have been with them 5 years and will be changing providers at renewal. Three times since the 80’s providers over billed, or worse took money, double payments, from my account and refused to reimburse. Each time saying they would credit my account the difference. Theft is theft. I would love to see a list of providers who truly give customer care.

      The majority of my past clients would re-up with me if I got back into reselling. I’ve had this on my mind since subscribing to ET. A quality service for sure.

  17. As an IT business owner who’s assisted many of our customers after their web designer left them hanging with an infected site or broken email, I think this post is a recipe for disaster.

    If your customer does not host their email at the same place as their web site (very common among businesses), then simply “changing the DNS server names” will break your customer’s email.

    Hosting a web site is more than just letting the site sit on your server. There are constant security concerns, hacking attempts, and updates that must be done. Being a website designer is a completely different skill set from hosting and managing a site, and if you think doing one qualifies you to do the other, you are mistaken. Please don’t use your poor customers as guinea pigs while you learn about website security, DNS, and other topics related to web hosting. Refer them to a professional.

  18. Thanks for the great post as I have been selling rehosting for four years now and if you smart I give them the first year hosting free, so I only reaped the rewards after the first year and now there is a huge recurring income which I collect every month. Yes, you do loose website along the way but you gain a lot on the way.

    The funds I collect is about R12000 a month which equals to about $1000 a month, that’s good money as I only pay a quarter of this to my hosting company a year.

  19. For the last 6 years had a HostGator Reseller account and even thought they are not the most affordable hosting, their service is pretty stable and support is great for me as a customer. My clients have never complained about the service I give them.

    Recently I have a client with a more powerful hosting need due to more traffic and the usual accounts I sell are very small, so I decided to try A2Hosting and they have surprised me with the amount of setting (I’m an advanced user) and optimized WordPress settings and Free SSL an all pages (even though they use free SSL Certificates). The only not-so-good issue I have with the regular shared hosting is they don’t allow email sending through SMTP.

  20. Very interesting post, although I disagree in delivering the 1st year of free hosting. With this symbolic act, the client is being told, even if it is in subconscious way, that this type of service has no value.

    But hosting entails more and more responsibilities technicals and legal, in terms of security at back-end (operating system, web server, etc), for example in front of the GDPR and possible penalty in the event of a breach of regulations, or worse: consummate theft of personal data of users.

  21. I’ve been in the hosting business for at least 15 years. The market has been seriously impacted by constant “cloud hosting” and behemoths like Google and Amazon offering hosting (and to other hosts.) You also have to realize, you get what you pay for. DDoS protection is a marketing term now. Cloudflare protects sites from this for free and provides security and speeds up any site. Sucuri is another. So is SiteLock etc. etc.

    The question to ask yourself is if your client’s sites are down or compromised, can you afford them to be? If so stay with cheap plans. If not, spend the money or it will cost you more in the long term. Or hire a server management company to harden your sites.

    Credit card fraud is still alive and well. A verified PayPal account helps with this a LOT and the ycan auto recurr. Tech support can never be fast enough either. Free hosting either it be one month or a year invites bad people to abuse your hosting and ruin your IP’s reputation. That causes emails to be blocked. If sites are on a shared IP they ALL get their emails blocked.

    So a WordPress host that seems expensive is usually your best bet. However, there are other hosts out there that think if they just charge a lot they will seem like a good host too… Also, don’t just email a provider to resell for. Call them! What does your gut feeling tell you? Finally, backup your client’s sites *remotely*. Not with the same provider.

  22. Thank you for sharing this vital information for people like me. I am venturing into selling hosting and just sign up with namehero.

    This guys have lately been making their presence on the net felt in a big way.

    Many Thanks

  23. Nice one Justin.

    I self host for clients and yes it is a big learning curve. As a nerdy designer at heart, I relished in learning the ins and outs and pros and cons.

    I offer the service to my clients and provide one year free hosting before switching them to a standard plan. Because I’m in Australia a local server was key to my service. As part of the package I also include plugin, theme and core updates as well as backups and site speed optimisation. This has the added benefit that compromises and blacklisting are less likely. There is no weak link on my server to compromise other clients and I don’t host clients that don’t want this service.

    I use WHM to manage accounts which is much simpler and easier to understand than learning to use shell commands.

    I always hear others say not to include email for reasons you mentioned. Instead I recommend client set up Google mail. Once you provide email you’re expected to troubleshoot and manage it for the client (think overloaded mailboxes, account setup, why is my email not working, etc)

    Support is done through a ticket system and not by phone which suits me. I tend to try and trouble shoot first before lodging a ticket. I also have my hosting company provide the server management. It’s an added cost but includes server backup as well as firewall and more.

    I started with a basic package that I’ve upgraded as the number of sites I host grows.

  24. Anybody have experience with AWS for web hosting?

  25. Offering hosting has been the backbone of our small web business since day 1. We charge a little more ($240/yr), but have found that clients are more than happy to pay to have someone setup and manage the whole thing for them. They also like having one point-of-contact for website, hosting and invoicing. For that fee they get unlimited storage for their website, unlimited bandwidth and unlimited email addresses (most only have 2 or 3).

    When we quote to develop a website – hosting is just part of the deal. $x for the website and $x for the hosting per year.

    We use (in Australia) VentraIP reseller hosting. Their support, up-time and speed have been amazing. We pay A$70 a month (which is enough hosting for about 50 clients). 50x $240/yr (less 12x $70 cost).

    Not very technical, but we have a spreadsheet of clients and hosting due dates and do invoicing once a month. It works for us!

  26. I took this leap a year ago and I am very please with the results. I migrated my website and email account first and yes I have learned a lot about hosting along domain services. My choice of platform for account management was WHMCS, the community is great and there is a lot of support. Great article, however i wish you had mention some of the better reseller host.

  27. This article has just fallen right for me. I’ve recently moved from a dedicated server to a more secure reseller set-up which fits better with my business growth (server was becoming a pain to maintain – I’m not a linux geek, I hate command line stuff) I’ve committed to 20i and I haven’t been disappointed, the migration has gone smoothly and I’ve invested in WHMCS and aim to get reseller packages set up and running shortly.
    But in research stages first, looking at what others are offering and trying to be inline and reasonable with local expectations.
    I’m aiming to get some affiliate incentives in place as well (WHMCS supports referrals as does ET) to get some nice word of mouth growth. I don’t want masses of growth but I do network with other businesses and web designers who don’t buy into hosting or reselling so may do some collaboration work with them as well.

  28. We have had a Reseller hosting account on InMotionHosting for a few years now. They have always provided outstanding customer service / technical support. I utilize the online chat feature for tech support and find that method the most convenient for me.

    Their hosting has been rock solid for me and it would take something pretty monumental to cause me to switch providers.

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