Worrying about how to improve time on site can seem like a waste at first. After all, does it really matter how long visitors stick around? Isn’t the main point that they come to your site at all?
Yes, it matters. However, total visitors is also a bit of a feel-good metric. Because it’s not just about getting people to your site, but also about what they do during their stay.
For that, time on site is an important indicator. It shows how visitors feel about your content and your site in general. If they don’t like it, they are out of there as quick as a gunshot. The result: an increased bounce rate and low-quality rating from Google. Plus, short time on site makes it very unlikely that visitors will convert to subscribers, paying customers, or something else.
For that reason, in this article we will show you effective strategies to keep visitors on your website. You will learn how to keep them engaged so they stick around and you have more opportunity to convert them from chance visitors to raving fans.
Sounds good? Then let’s get started.
How to Keep Visitors on Your Site Longer
- 1.1 Clean Up Your Design
- 1.2 Show Credibility Indicators
- 1.3 Improve Readability
- 1.4 Use High-Quality Visuals
- 1.5 Link Internally
- 1.6 Open External Links in a New Window
- 1.7 Offer a Content Upgrade
- 1.8 Add Calls to Action to Start a Discussion
- 1.9 Optimize Your Site for Mobile
- 1.10 Monitor Your 404s
- 2 How to Improve Time on Site in a Nutshell
How to Keep Visitors on Your Site Longer
The strategies below will help prevent your visitors from hitting the ‘back’ button in their browser.
Clean Up Your Design
Visitors decide within seconds whether to stay on a web page or not. It’s your duty to make sure that decision is positive.
Since the human brain processes visual information first, a professional and pleasant design goes a long way to make this outcome much more likely. However, on the flip side, if your design looks like a throwback to the 90s, your visitors are out of there faster than you can say “animated background image”.
So, how do you make your design appealing? Here are a few pointers:
- Declutter — Remove unnecessary distractions such as unneeded widgets and keep things simple. Focus on what really matters. This will keep your visitors focused as well.
- Create space — Give elements enough breathing room. Cramped design is not visually appealing and will send visitors packing. Margins and padding around page elements are your friend.
- Place important content on top — Have a look at your website (including the mobile view). Is your most important content immediately visible? If not, change it. Anyone coming to your site should immediately understand their benefit of being there.
Show Credibility Indicators
Cleaning up your design is appearing professional, which is ultimately about trust. In the back of their mind users are always asking themselves “can I trust the information on this site?”. If they feel they can’t, they won’t stick around for very long.
Besides the overall look, a good way to demonstrate your trustworthiness is to use indicators of credibility. By showing proof that your content and website deliver what they claim, you can prevent a lot of site abandonment. Here are some examples:
- Testimonials — 90 percent of customers say they are influenced by online reviews before making purchasing decisions. For that reason, adding testimonials from satisfied customers to your site can greatly increase trust, especially when running a business or providing a service.
- About page — Your about page is one of the most important parts of your site. It lets people know who you are and why they should trust you. Find tips for creating killer about pages here.
- Social followers — As we can see above, humans are herd animals. Therefore, if you have large follower numbers on social networks, showing them on your site is a powerful credibility indicator. However, make sure you have the numbers, otherwise it will easily have the opposite effect.
- Trust seals — There are a number of certifications out there to make your site look better. Especially for ecommerce websites seals can make a big difference. Find more information in this article.
Especially if you have a content-heavy website, it’s imperative to enable visitors to get the most out of it. One of the most important factors for that is legibility. You can write the most useful blog post of all time, if visitors have to strain their eyes to read it, many won’t stay long enough to find out.
Here’s how to make your site content a pleasure to read:
- Keep the background clean — Background images, colors and patterns can distract from your content. While it make sense in some places from a design point of view, for your main content you’d do well to offer as little distraction as possible. That’s why many websites out there (including this one) simply opt for a white background.
- Take advantage of margins and padding — Already mentioned this further above. Use CSS to create space around your content. It makes the whole reading experience more relaxing.
- Use an easy-to-read font — Social Triggers has an excellent article on font use. To make your writing appealing, make the font large enough (at least 16px) and choose a simple typeface that’s easy to read. Otherwise you risk giving your readers a headache.
- Break down content into sections — We already mentioned this in our SEO copywriting tips. Make content easier to consume by breaking it down into chunks. Use paragraphs, lists, headings and everything else in your arsenal to do so.
Use High-Quality Visuals
As pointed out earlier, humans are highly visual. For that reason, images are among the most engaging types of content out there. As a consequence, adding them to your web pages is a good way to improve time on site.
Visuals make written content more engaging, can support your argument aesthetically and are a great way to break it up. Plus, with the amount of free images on the web, there’s really no excuse not to use them.
When you do use visuals, make sure they are relevant to your topic and that you optimize them beforehand. Plus, don’t limit yourself to images and photos. Use infographics, embed videos, presentations and other visual content.
While the first article is the gateway for your visitors to come to your site, it can only keep attention their for so long (until they are finished reading that is). If your plan is to keep visitors on your site longer, a good strategy is to offer other parts of it they can explore.
One of the best ways to do so, of course, is to link to other relevant articles inside your post. That way, visitors are able continue their journey on your site and learn more about what you have to offer. Another possibility is to use a related posts plugin to show similar content. Or, use the sidebar to link to your most popular or latest articles.
As you can see, there are loads of opportunities. Plus, they decrease your bounce rate and improve your SEO as well!
Linking to internal pages is not the only way to increase content quality. Outbound links to relevant articles provide readers with additional information and also let Google understand the topic of your content better.
However, when you do link to external sites, it’s imperative to set the links to open in a new window. Failing to do so, you will send your hard-earned traffic right on to someone else.
Fortunately, doing so is really easy in WordPress. When adding link, all you need to do open the Link options and check the box below:
It literally takes two seconds and is one of the most simple ways to improve time on site.
Offer a Content Upgrade
Content upgrades are a technique to keep visitors on your site and increase conversion rates that has become popular in recent years. They are similar to bribes for jumping on your email list as mentioned here.
Content upgrades are a bonus that visitors receive for taking an action. However, in this case the bonus is directly related to the content they have been reading such as a PDF version of the article, a bonus video or checklist.
Of course, to access the content upgrade, users need to jump on the email list. This again makes it easier to turn them into repeat visitors. If you are interested in crafting your own bonus, you can find loads of ideas for content upgrades here and here.
Add Calls to Action to Start a Discussion
As should have become clear by now, time on site is all about engagement. The more engaged your users and visitors are, the longer they will stay around.
One of the best ways to engage someone is to make them part of the experience. The easiest way to do that: comments (which, btw, are also a great online traffic source).
WordPress comes with extensive commenting abilities baked right into the platform. However, in order to get the party started, you need to give visitors a reason to actually use them.
The most common way to do so is to add a call to action at the end of posts. Ask a specific question, request their input on the topic of your post or similar.
If you have done a good job with your writing, readers will be happy to contribute. Plus, it will make them come back to check for answers. And you better make damn sure they receive some, at least from you.
Optimize Your Site for Mobile
I probably don’t have to tell you that mobile is the way to go. It’s no secret that traffic from tablets and phones is eclipsing that from desktop machines almost everywhere in the world.
As a consequence, consumers expect your website to adapt to their needs and punish you if you don’t. One of the quickest ways to get a mobile reader to leave is to have them land on a page that doesn’t adjust to their device.
So, if your site still isn’t responsive or mobile friendly, it’s high time you changed that. Especially since Google won’t even show you in the mobile search results anymore if you don’t.
Monitor Your 404s
What do you do when you land on a page that doesn’t exist anymore? You know, the dreaded 404 – not found error? Chances are you close the browser tab. Well, your visitors aren’t any different, so you better make sure that doesn’t happen.
There are two ways of dealing with 404 errors in a way that keeps visitors on your site. The first is to create a custom 404 error page that offers them options to further explore your site. The second is to prevent this from happening again in the future by setting up redirects.
You can find all your site’s 404 errors in Google Webmaster Tools under Crawl > Crawl Errors.
With this information in hand, use the Redirection plugin to set up (301) redirects to the right pages. The cool thing: this plugin will also log whenever someone lands on a non-existent page so you can point them to the right place for the future. So, check back periodically.
How to Improve Time on Site in a Nutshell
Time on site is a strong indicator for how engaging your site is and a predictor for conversion rates and the overall success of a website. In the article above, you have seen that there are many different ways to improve it.
What should also be apparent is that pretty much every aspect of your site counts. From design to credibility indicators, content quality to technical optimization.
In the end, it all comes down to making your site as useful and appealing as possible. If you can do that, your visitors will be happy to stick around and return in the future.
Over to you. Have you used successful strategies to improve time on site? If so, please be so kind to share your experience with us in the comment section below!
Article thumbnail image by Walking-onstreet / shutterstock.com