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The biggest react vs. respond writing challenge I’ve ever faced was in a DM with my ex-roommate. She was wordy and angry, insulting and dramatic. My thumb hovered over the keyboard and I willed myself not to type. “Stick with the plan,” I told myself. From the get-go, my intentions were to...
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Organizing your life, from your home to your office to your computer, doesn’t demand perfection. It’s okay if your life is more “organized chaos” than Pinterest-worthy. What you do need is an understanding of what gets in the way when it remains disorganized. The goal is for all of it to...
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When it comes to being different, we’re all the same. We’ve all felt like we don’t fit in. In college, I went from being too traditional in art school to too artsy in business school. I ended up befriending a group of students from up the road, aspiring chefs who were the perfect...
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Your website’s content is valuable, especially if it’s tied to your income. Therefore, protecting it from people who might want to copy and redistribute it without your permission is vital. This will help you maintain your site’s and business’ integrity, and avoid missing...
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“Mission statement” is sort of a buzzword, isn’t it? Pithy sentences that convey what the CEO wants customers to believe, even if it’s not an accurate reflection of how they’re treated. My favorite example of this is Planet Fitness. Their mission statement starts out with, “At Planet...
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A few years ago, I spilled an extra large cup of way-too-hot tea directly on my skin. I had second- and third-degree burns, plus lasting pain even after my skin had healed. Ghost pain, apparently. My doctor recommended the same medicine amputees are prescribed for phantom limb pain. I turned it...
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As a smart and busy business or site owner, you’re likely always looking to improve your efficiency to get more done. This way, you’ll have more time to focus on other things you care about besides work. This is where productivity apps come to the rescue. The term “productivity...
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Three hours. That’s how long I sat in the empty waiting area at Firestone for an oil change I had scheduled in advance. The guy who had checked me in was right there the whole time, so I knew he saw me. I could not imagine that they forgot about my car. Until another guy walked in, chewing a...
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You’ve likely put a lot of time, energy, and money into your brand. The last thing you want is for others to leverage your hard work for their own benefit by using your company name or logo to deceive customers. Fortunately, knowing how to trademark a name can help prevent your brand’s...
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You and your team have probably poured a lot of creative energy into your business, so protecting your content, brand, and inventions from being stolen is important. However, understanding how to do this with copyrights, trademarks, and patents can get confusing. In this article, we’ll...
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Whether you work for a small business with just a few people, or a large corporation with branches in multiple cities, communication is important. Without strong communication between team members, it can be hard to stay focused on a common goal and achieve a high level of customer satisfaction....
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When I worked at The Culinary Institute of America, we had a Dale Carnegie-inspired seminar on how to talk people. The speaker had us close our eyes and envision this: You’re walking down a neighborhood street and you stop in front of a house. There’s a gate with the homeowner’s...
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