One of the scariest situations you can run into while managing a website is a sudden drop in traffic. Most of us work very hard to build up a steady stream of traffic, so watching it disappear often leads to panic.
There are a lot of reasons why your traffic can drop overnight. In this article, weβll break down four reasons that can impact your websiteβs traffic and how to deal with them with a clear head. Letβs get to work!
1. Your Website Has Slowed Down
We talk about website performance aΒ lotΒ in several of our articles. The reason why itβs such a recurring topic is your siteβs performance is one of the most important factors to consider to make your site successful.Β An increase in loading times can also be a factor in unexpected drops in traffic.
To put it simply, people hate slow websites. Most people have very limited patience for slow-loading sites and if your site is sluggish, people will leave and likely not come back, which canΒ impact your conversions.
There are a lot of factors that can impact your siteβs loading times. However, if youβre trying to figure out why your traffic tanked, you need to focus on recent changes. Some common culprits include:
- Recently installing one or more new plugins.Β In some cases, plugins can affect your siteβs performance.
- Switching to a new theme or redoing your siteβs design.Β Overhauling your design can have a profound impact on loading times, especially if you donβt use a theme thatβs well optimized.
- Problems with your hosting provider.Β If yourΒ hosting provider is struggling with technical issues, your site may slow down as a result.
Weβll talk more about how redesigns can affect your traffic in a minute. For now, you need to focus on figuring out if a decrease in performance is behind your website traffic drop.
First, you shouldΒ measure your websiteβs loading times. If the results arenβt looking good, youβll need to work on shaving them down in any way you can. Once you have loading times back under control, keep an eye onΒ your analytics plugin of choice. If you see traffic pick back up, then you know it was a performance issue.
2. You Just Redesigned Your Website
In a lot of cases, youβll work hard to redesign your website from the ground up. Itβll come out looking stunning, but all the fancy new elements youβve added can impact its performance, which we discussed briefly in the last section.
If you made changes to your websiteβs design recently and you began to see traffic drop, itβs often due to two reasons. These are:
- Your new design has slowed down your site.
- Users donβt like the makeover and theyβre bouncing to other websites.
Figuring out which of these two categories you fall into is simple. As in the last section, you need to test your websiteβs performance and if itβs not up to par, then itβs time to get to work on optimizing things.
However, if your websiteβs performance is looking just fine, chances are that users simply donβt like your new design. This can be a hit to your ego, but thereβs no reason why you canβt recover from it.
When it comes to design, you want to make sure your pages are as user-friendly as possible. That means keeping navigation simple, ensuring your most important content is up and front, and focusing on readability. If your design doesnβt meet those criteria, itβs probably time to return to the drawing board.
We also recommend you split test changesΒ to your website when possible. Itβs a far safer approach, but it only works if you donβt mind updating your siteβs design gradually.
3. Your Internal Links are Broken
There are a lot of situations where you may want to move your WordPress website from one hosting provider to another. The process is not as complicated as you might imagine. However, it can lead to some technical issues, one of which is your internal links stop working.
If youβre using the same domain after migrating and youβve already pointed it towards your new server, you shouldnβt need to replace your internal links. However, those links may still not work for a couple of other technical reasons. If you run into this problem, your visitors may find your website, but they wonβt be able to navigate it.
In our experience, there are two potential causes for this problem:
- Problems with a WordPress caching plugin.
- Issues with your WordPressΒ .htaccessΒ file.
If youβre using a caching plugin on your recently migrated website, go ahead and clear that cache now. This process will vary depending on which plugin youβre using, but itβs almost always simple. For example, with WP Super Cache, you can do this by moving to theΒ Settings > WP Super CacheΒ tab and clicking on theΒ Delete CacheΒ button right on the middle of the page:
Afterward, check if your internal links are working again. If they are, your siteβs traffic should start picking back up gradually.
However, if the problem persists, youβll want to move on to check yourΒ .htaccessΒ file. Basically, your new web host might not have set up aΒ .htaccessΒ file for you, which can cause conflicts if you were using a custom permalink structure.
The easiest way to solve this is to check your WordPressΒ rootΒ folder (usuallyΒ public_html) using FTP. If you donβt see aΒ .htaccessΒ file there, youβll need to create a new one. You can do this by right-clicking within the directory using your FTP client and choosing theΒ Create new fileΒ option. In this screenshot, weβre using the FileZilla client to do it:
Name your new fileΒ .htaccessΒ (including the dot) and right-click it once more, choosing theΒ View/EditΒ option. This will open it using your local text editor, enabling you to make changes to it. The file should be blank now, so go ahead and add WordPressβ defaultΒ .htaccessΒ settings:
# BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ β [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress
Save the file now and say yes when FileZilla asks if you want to update the version on your server. Now, youβll want to access your dashboard and update your permalink structure to whichever settings you were using before the migration.
If you didnβt have custom permalinks set up, your internal links should be working fine now thatΒ .htaccessΒ is set up. Keep in mind, though β it can take a while for your traffic to recover to its previous levels, so donβt panic if you donβt see improvements overnight!
4. Your Primary Keywords Arenβt as Effective Anymore
If you care about Search Engine Optimization (SEO) β which you should β you probably target well-researched keywords for all your pieces. The problem is, even the best keywords can fall out of favor.
For example, writing an article targeting theΒ best wordpress themes in 2018Β keyword might yield wonderful results today. However, as soon as the next year rolls on by, you can kiss most of that traffic goodbye.
In most cases, website traffic drops wonβt be as sudden if theyβre related to your keywords. Itβll be more of an gradual process, but your mileage may vary. Figuring out if your traffic is dropping due to your keywords losing their mojo can be a complicated process.
For most websites that face this problem, the main issue is they donβt post content as often as they should. If you want your site to remain relevant, you have to keep publishing new content and targeting new keywords relatively often.
More importantly, you need to research the keywords you use for your content. Ideally, you want to aim for those queries that will keep bringing in traffic even years after you target them. This, combined with a steady stream of high-quality content, will improve your chances of avoiding sudden website traffic drops.
Conclusion
Itβs important to remember that traffic to your website can β and will β fluctuate. In some cases, youβll see organic reductions in traffic. However, these can also point towards underlying problems with your website, particularly if they occur suddenly.
In our experience, here are the four most common reasons for website traffic drops:
- Your website is starting to get slow.
- You just redesigned your website.
- Your internal links are broken.
- Your primary keywords arenβt as effective anymore.
Do you have any questions about what to do if your website traffic drops? Letβs talk about them in the comments section below!
Article thumbnail image by medesulda / shutterstock.com
Agree all the way – as well as with other comments on algorithm and backlinks.
Apart from measuring load times I would be surprised if Google does not utilise visitor interaction data as a part of their evaluation and indexing process… e.g. anonymised aggregated analytics data on say… bounce rates and other relevant metrics. After all Google kind of seems **really** be into ‘big data’ π
Anyway, site speed is definitely key. Add responsive webdesign to the pot. These seem to be the two most obvious ways to climb Google’s index these days – alongside great content offcourse. Guess the ET blog is not doing too shabby in this regard π
However, in terms of traffic decrease a lot of (SEO- )related issues comes to mind. Evidently, bad SEO practice can have devastating effects on visitor flow…
Huge field though – so in the end I kinda like how you managed to narrow “117 ways reasons why…” down to 4 – well done John! π
Thank you for your comment, Mads! You make many great points, and I’m really happy you enjoyed the article. π
Very important points, thank for sharing the post.
Thank you, John. π
Be very careful where you’re getting your backlinks from… Ask blogger to remove, or disavow Spam and Strange DS/TS ratios. We dropped 15 spots overnight for our best keyword! We did revamp our website 21 days ago as you mention here but we didn’t drop 15 spots in the SERPs for that reason.
You probably did. Every time I have redesigned a site and taken care to keep ALL the same keywords, meta, titles, redirects, etc, etc, etc EVERYTHING, I still end up with a reduction in traffic.
Despite what Google says, they seem to favour old sites that never change. π The old saying is “if it’s not broken, don’t fix it!” haha
All true. But let’s not forget that you may just need to post more often and have more interesting content. π
That’s a very good point, Matt. π
Great read. Does anyone else have an issue where their Divi theme has hentry issues?
Everyone does. Check the support forums for people inquiring about this. They say it doesn’t hurt.
I have hentry issues as well, using Extra.
Great tips!
About the last item, it is good always check how the changes in the google algorithm are, is possible to see this in MozCast site.
Thanks for commenting, Edemar. Great tip. π
Great read John! Awesome tips and recommendations on how to avoid sudden website traffic drops.
You’re very welcome, Dustin. I’m so glad you liked it!
Great article John. Keep up the great work.
Thank you, Rob! π
Nice post, I think you also need to consider new backlinks to your site as well.
Thank you, Shane. That’s a good point as well. π