As a Customer Support Specialist for Elegant Themes your main responsibility will be ensuring our customers have the best possible experience when interacting with our service through all of our channels. Our ideal candidate is highly motivated, reliable, and understands the importance of every customer interaction. You will be working in a beautiful, light-filled room in the heart of SOMA in San Francisco. The team is small at our HQ as we are mostly a distributed company made up of WordPress Enthusiasts all over the world.
This is a full-time position available to on-site employees only. Employment includes full benefits, paid vacation, 401k Matching, commuter benefits, a competitive salary, and participation in our annual company retreat. Our last retreat was in Berlin, Germany!
We work in a beautiful, light-filled room in the heart of SOMA in San Francisco. Our office is packed with the best equipment you could hope for, and filled with a fun-loving atmosphere. If you happen to live in San Francisco, working with our small team is a lot of fun.Learn More
At Elegant Themes you will enjoy a competitive salary with room for growth, but that's just one part of what makes working at Elegant Themes great.
We are invested in your future, and we offer all full time employees the opportunity to take part in our 401k program, including company matching.
Don't sweat it! As an Elegant Themes employee, you will have your health and dental needs taken care of through our Kaiser Permanente group health plan.
At Elegant Themes, when the company is doing well, everyone is doing well. Year-end bonuses are a part of the job, and they get even better when we reach our goals!
We believe in working hard, but we also believe in life-work balance. All employees start off with paid vacation, and you get more days each year you work with us.
Every Friday is our favorite time to splurge on the delicious food that surrounds our San Francisco office. Don't worry, Elegant Themes will pick up the tab for your Bacon Bacon Burrito.
We like do a little something fun each month, such as taking off work early for a movie night and a beer at City Beer Store. Plus ones are always welcome!
Our CEO is a snack fanatic, and we like to keep the place stocked with delicious (and healthy) treats. Tell us your vice and we'll keep it in the cupboards.
We love any excuse to celebrate, and Christmas is always a special occasion. Our company dinner at AQ and after-dinner drinks at Bourbon and Branch last year was a blast.
We are a mostly remote team, and each year we like to coordinate a company trip that brings the team together for a little fun and bonding. Good times, good times.