Support Forum Added to Members Area
I felt that email, due to its rather unorganized nature, was greatly impeding my ability to provide swift tech support. So, I have decided to relegate all support questions from registered users to a support forum. To access the forum, simply log into the member’s area and click on the new support forum button to submit your questions. I also think this will make it easier for users to collaborate on theme customization issues, as well help give me a better outlook on the concerns of the community as a whole. The contact form is still available of course, especially for new visitors who have questions regarding my themes.
This is really nice move. but do we members have to make new account on forums or our membership ids will do login?
Cool…good move!
@ Deven:
You will have to signup for the forum, I have not merged member’s database. I will look into this, however.
Dont look into it. It takes to minutes, its the least we can do.
Good job. I wouldnt think you would have time for this.
Hi,
Im interested on signing up, but have a few questions, about customization, etc.
I cant find any email adress or forum link to address my questions.
How can I do it?
There is a contact form and a support forum. Refer to the support link on the top of the the page.
This seems like a good idea for members. I was wondering if you could make a theme… like, for hosting websites. That’ll be cool.
One step ahead from others, be different to beat the different!
That would be great little words about you at ABOUT menu is filled, then once you create the quickstart packages that’s rock! for beginners.
I’ll be one of your member soon.
Cheers.
I have a question regarding the Quadro Theme. There is a Featured Article part on the home page but how do I get the image in the feature article part?
You need to add your thumbnail custom field. This is explained in the readme file that came with the theme. If you have further questions you might want to post them in the support forum as opposed to in a blog comment, as I don’t check this regularly for support inquiries.
Hello, will you ever be including an FLV player with the evideo theme so we can upload our own videos for the site? That would make it the ultimate thing
This is awesome! I cannot wait for this theme!
Thanks for your hard work!
Good job, I can’t wait for this new theme you are preparing!
Speaking about Affiliates, I signed up to the affiliate program more than one week ago, I received the mail noticing me that you would come back to me with a password but I still did not receive any answer? Is it normal?
Did you receive your username/password? As long as your info checks out your account should be automatically approved. Let me know if you are still experiencing problems.
It does help alot and we can also see each others ET’s in action!
Just wanted to say you all have a great forum. Seems like a good place I can actually be a part of.
elegant theme are the best. i don’t have member account still can i get the benefits of the support forum? if not why don’t u make it public?
thanks
aash1010
The support forums are only available to paying customers.